GoldStar Energy Group Inc was finding it difficult to keep their growth momentum going as their existing
software was taking too much time for implementation and customizations. The solution had several
operational overheads concerning licensing and implementation, due to which migrating data from
the current system had become a bottleneck. To make matters worse, a clear lack of training and support
was restricting Goldstar from onboarding cross functional teams.
Our Solution to Do it All
To abolish the impediments to growth faced by the GoldStar Energy Group, powermatrix configured sparkplug to address their specific challenges. The team at powermatrix provided both onsite and offshore support to ensure quick onboarding and implementation, which enabled the Group to:
- Seamlessly manage electric and natural gas customers, deals and accounts.
- Track and reconcile Supplier Commissions in various formats.
- Identify no-matches and incorrect margins paid by suppliers.
- Maintain a detailed record of Historical usages on all accounts.
- Automatically upload pricing matrices from suppliers and do a competitive analysis.
- Quick Customer renewals with email reminders to salespersons and customers.
- Manage supplier and utility relationships.
- Create Tickets as tasks for cross functional teams within sparkplug.
- Create customizable roles and permissions for various departments within the Group.
- Automatically calculate commissions for agents and employees using the sparkplug commission engine.
The Changed Landscape at GoldStar Energy Group
Every idea and suggestion given by GoldStar was comprehended and then carried out to fruition after a thorough analysis by powermatrix’ team of Energy Analysts. The benefits realized are as follows:
- The existing customer data and all the historical data was seamlessly migrated to sparkplug directly from the current platform.
- Training and Developmental Support was offered for fitment of all utility and supplier specific rules on accounts and commission reports .
- Plan to build a unique Energy portal with powermatrix is underway to leverage sparkplug’s pricing matrices capabilities.
“Powermatrix team has been extremely helpful and professional throughout the process implementing their software. We have requested several customization to fit our business model. This team takes a great deal of pride in what they do and work very hard to achieve the exact results that the we were looking for.
I am certain they worked many late hours in development making certain the project was completed. The have truly made me appreciate programming and the technical side of software development. I highly recommend working with them.”
Amy Stokes, Chief Operating Officer, GoldStar Energy Group Inc.
Wish to Take Your Business to New Heights of Success?
If you wish to transform you energy brokering business by harnessing countless latent and evident possibilities, speak with one of our expert consultants today! To schedule a no-obligation consultation, fill out our contact form or simply call (609) 664-7183